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Warranty Laws: Learn The Federal Law & Become and
Informed Consumer
Could
using AMSOIL motor oil void your new vehicle
warranty?
Absolutely not. Vehicle manufacturers recommend
using motor oils meeting certain grades and American Petroleum Institute service
requirements. Whether the motor oil is petroleum based or synthetic will not
affect warranty coverage. The manufacturer is required to cover all equipment
failures it would normally cover as long as the oil meets the requirements and
was not the cause of the failure. AMSOIL exceeds these requirements and has
never been deemed the cause of an engines failure. Even so, AMSOIL has its own
limited warranty, protecting you even further. In addition, the Federally
mandated Magnuson-Moss act states that a manufacturer may not require the use of
a specific brand of aftermarket product unless it is provided free of
charge.
If a car dealership, service center or other business states
that using AMSOIL will void your new vehicle warranty, ask for that statement in
writing and send it to AMSOIL Technical Services (AMSOIl Inc., AMSOIL Bldg,
Superior, WI 54880). If the business won't provide the statement in writing
send AMSOIL Technical Services a letter identifying who made the statement, the
name and location of the business and what the specific statement was. AMSOIL
will then send a letter to the business informing them that their position is
inaccurate, and, in fact violates existing law. Your name will be held in
confidence. A sample of this letter is included below.
Could your new vehicle warranty be voided if you don't change
your oil according to the manufacturers recommended change intervals, such as
when using AMSOIL?
Absolutely not. AMSOIL synthetic motor oils
are guaranteed to run 25,000 miles to 35,000 miles (Series 2000 Severe Service
0W-30 oil) or one year in mechanically sound engines, providing, of course the
oil is kept free of contaminants by changing the oil filter according to the
manufacturer's recommendation or when using an AMSOIL Super Duty oil filter
changing the filter at 6 months or 12,500 miles (for gasoline engines),
whichever comes first. If using the AMSOIL Dual-Remote or Dual-Gard By-Pass
Filtration unit then the oil and By-Pass filter is changed as indicated by oil
analysis testing. AMSOIL coinded the phrase "extended drain interval" and it has
been validated by over 30 years of industry testing and tens of thousands of
motorists and millions of over-the-road miles.
AMSOIL synthetic motor
oils provide extended drain performance because they don't break down in heat
like conventional motor oils do. AMSOIL motor oils don't form
performance-robbing deposits, and don't volatize (burn off), which alters
viscosity and increases oil consumption. Finally, AMSOIL's superior additive
package, a key element in the oil's ability to function, holds up under engine
stresses, remaining serviceable for the full 25,000 to 35,000 miles, or
indefinitely when AMSOIL By-Pass Filtration and oil analysis is
used.
Additionally, if there is ever a question of whether or not a
particular oil was the cause of an engine failure make sure to get a sample of
the used oil in a clean bottle, typically 6 oz. minimum. The oil can then be
sent to two independent testing labs for analysis (* labs are located throughout
the country). Remember, an informed consumer is your best defense against being
taken advantage of by a vehicle dealership or service center.
If you
need the address, location, phone number and contact information for an oil
testing laboratory(s) please contact me.
Only if an oil is
determined to be the direct cause of an engine problem can a manufacturer or
dealership deny warranty coverage for that specific problem. In this situation
the AMSOIL warranty would apply, and the AMSOIL Technical Services Department
would assist you in processing your claim and getting your vehicle repaired.
That's AMSOIL's pledge to you. AMSOIL Inc. sells millions of gallons of oil per
year and warranty claims are a rare occurrence. If you ever have a warranty
problem with an automobile manufacturer (or snowmobile, boat, RV, motorcycle,
etc...) or dealership, AMSOIL will assist you by analyzing the problem and
providing data supporting the fact that repairs should be made under the vehicle
manufacturer's warranty. If this does not resolve the problem. AMSOIL will
submit a claim with their insurance company and request that an adjuster have
the vehicle repaired and pursue legal settlement later if necessary. The fact is
there never has been an engine failure attributed to the non-performance of
AMSOIL products, and we do not expect there ever will be. If it ever did, both
AMSOIL and their insurance company would make certain your problem was resolved.
Special Letter From AMSOIL To Your
Car, Truck, Motorcycle, Boat, Snowmobile, Small Engine, etc.. Dealership:
Dear, Mr. Service Manager (actual name you supply will be put
here),
It has come to our attention that you (or employee's name) have
been informing our mutual customers that the use of AMSOIL Synthetic Motor Oils
voids your manufacturers' warranty. This claim is not true. Please review the
following facts about warranties and AMSOIL Synthetic Motor
Oils.
Original Equipment Manufacturers (OEMs) recommend consumers use
lubricants of the proper viscosity grade and service classification. Any oil,
whether it's petroleum oil or synthetic, may be used without affecting overall
warranty coverage. OEMs pay or deny warranty claims based on findings of failure
analysis. To affect the vehicle warranty, the lubricant must be directly
responsible for the failure. If the oil did not cause the problem the warranty
cannot be voided, regardless of the brand of oil used, or the length of time or
number of miles the oil was used. To flatly inform customers that the use of
AMSOIL Synthetic Motor Oil voids their warranty is not true, is not supported by
any OEM and damages AMSOIL INC.
Synthetic motor oil was introduced to the
automotive public in 1972 by AMSOIL INC., with its introduction of the world's
first API (American Petroleum Institute) rated synthetic motor oil. Since then,
every major engine oil manufacturer has followed AMSOIL's lead and has
introduced synthetic oils of their own. AMSOIL Synthetic Motor Oils exceed the
most demanding worldwide performance standards. They are specially formulated
for long service and provide superior performance and protection to that
provided by conventional oils, and can be installed and used with complete
confidence. AMSOIL INC. offers our customers warranty coverage and provides the
proper insurance to cover an oil related failure, should one ever
occur.
We appreciate your attention to this matter and anticipate there
will be no further intimidation of our customers by your insuring no one implies
or states that the use of AMSOIL products will "void" their warranty coverage.
Thank You.
AMSOIL INC., Customer Service Division
cc: Legal
Department
AMSOIL
is the undisputed leader in synthetics.............
Since 1972, AMSOIL
Synthetics have proven to be the BEST. AMSOIL
also engineers and manufactures Ea Oil Filters with Nanofiber
Technology which have a 25,000 mile/1-year service life as well as
specialized filtration systems for commercial and fleet
applications in cars and light, medium and heavy trucks which can
filter particles down to less than one micron (a standard full flow oil
filter can only filter to 20-25 microns, and at a reduced efficiency) making
oil changes virtually unnecessary and virtually eliminating engine wear.
These filters have been proven by millions of miles of over-the road
trucks, construction equipment and fleet service.
- AMSOIL
saves you time and money. Let us show you how!
- The
only 25,000 mile/one- year and 35,000/one- year motor oil in the world.
- Exceeds
the most stringent performance specifications of all major U.S. and
foreign automotive and truck manufacturers.
- Provides
up to five-times the wear protection of other motor oils.
- Increases
the life of your vehicle.
- Improves
performance, fuel economy and efficiency.
- Diesel
oil and filtration products designed to deliver 1,000,000 miles for
over-the-road trucks before engine overhaul.
- Used by
many national racing teams, fleets, police departments, construction
firms and trucking companies.
We
possess the skills, desire and knowledge to answer
questions, solve problems, save money, improve efficiency, reduce
downtime,
maintenance costs and increase the durability and life of all of your
vehicles. We are based out of Oswego, IL We
personally serve the
greater Chicago area and do business nationwide and in Canada.
Get to know us! Customer
service and satisfaction is our goal! We will meet or beat any
Amsoil program or current price and still give
you great service.
We
do not only run our business on the internet. We also have
numerous commercial, industrial, trucking, construction, logging,
marine, racing and many more accounts that we support and service on a
regular basis. This provides us with excellent knowledge of the
products, equipment and the business and the ability to respond
immediately to any of your needs. We will use this knowledge
and experience to help you get started so you too can achieve your
goals. We have several regional distribution
facilities across the United States to serve you quickly and
efficiently.
Purchase
AMSOIL
products at wholesale prices with our Preferred Customer option.
We never push you to become a dealer. That is an option that is open to
you, but we will never bother you to become a dealer. If you do want to
become a dealer, you
won't find a more knowledgeable and skilled support group anywhere,
which is very important as you use products and/or build your business.
Read through our website. There is no way we can put
everything here so contact us with any questions. If you
decide to become an AMSOIL
Dealer or
Preferred Customer you will be joining, in our opinion,
the most skilled and genuine AMSOIL group there is. We are hard working
people just like you. We
use the products in our own vehicles every day.
We will help you get started and provide you with the tools and
information in order to be successful in this business or
with technical and product assistance to use AMSOIL products
in your vehicles.
If you would
like a FREE packet of information
regarding AMSOIL Premium Synthetic Motor Oils and Filtration
Products plus much more tailored specifically for you, please e-mail us
at dave@ultimateoiltechnology.com
with your postal mailing address and your packet will be shipped
promptly. Your name and address will be held strictly confidential.
Please inform us of any
special interests you have (diesel, motorcycle, marine, etc.) so that
we can include material that addresses your application. If
you
would like to download product brochures and technical information for
yourself, send us an email telling us what your interest is and we'll
send you links within this site where you can download
loads of
information!
If you
are a
business owner and would like to use AMSOIL in
your
business, or a retail
business that would like to sell AMSOIL on the shelf, email us
or call for an account application! The
application is free and requires no personal or bank information.
Absolutely the lowest prices!
AMSOIL is Proudly Made in the
U.S.A. AMSOIL
is America's Oil.
Ultimate Oil Technology
Dave Spaay
Oswego, Illinois
60543
1-630-267-9163
Email Us
Today with Any Questions!
More
information at www.synthetic-oil-tech.com/1066657
Copyright
2007 Ultimate Oil Technology. All Rights Reserved. No part of this
website may be reproduced or distributed in any form or by any means,
without the prior written permission of Ultimate Oil Technology.
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